Comments on: Customer Service in Armenia http://blogian.hayastan.com/2007/08/26/customer-service-in-armenia/ Sat, 26 Dec 2009 11:33:33 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: anna http://blogian.hayastan.com/2007/08/26/customer-service-in-armenia/comment-page-1/#comment-1297 anna Wed, 30 Apr 2008 20:15:25 +0000 http://blogian.hayastan.com/2007/08/26/customer-service-in-armenia/#comment-1297 I have to disagree with the statements about Armenian customer service. I have never been mistreated in an Armenian restaurant, café, or a bar. They attend to you so much that you are almost annoyed. I have never experienced neglect or unfriendliness from waiters in Armenia. And I have been to all the places you mentioned above. As a matter of fact, they offer the best service anywhere. Your statements are more suitable to grocery stores. There I completely agree. No customer service whatsoever. Also, in regards to waiters being all men, I disagree with that as well. The man-woman ratio is pretty balanced. Furthermore, the notion that waitresses are tramps or anything alike is outdated as well. Many respectable young girls work in cafes while they are studying to make some money on the side. I have to disagree with the statements about Armenian customer service. I have never been mistreated in an Armenian restaurant, café, or a bar. They attend to you so much that you are almost annoyed. I have never experienced neglect or unfriendliness from waiters in Armenia. And I have been to all the places you mentioned above. As a matter of fact, they offer the best service anywhere. Your statements are more suitable to grocery stores. There I completely agree. No customer service whatsoever. Also, in regards to waiters being all men, I disagree with that as well. The man-woman ratio is pretty balanced. Furthermore, the notion that waitresses are tramps or anything alike is outdated as well. Many respectable young girls work in cafes while they are studying to make some money on the side.

]]> By: vartan http://blogian.hayastan.com/2007/08/26/customer-service-in-armenia/comment-page-1/#comment-1057 vartan Tue, 08 Jan 2008 02:02:39 +0000 http://blogian.hayastan.com/2007/08/26/customer-service-in-armenia/#comment-1057 I have to disagree with you as the information u gave about serving male waiters is wrong, i have been to Armenia 7 times in the last 2.5 years and have seen many ladies serving in cafes and restaurants. Customer service is another issue...they are bad in that domain...but 95% male waiters??? come on... Regarding Dubai, It is ridiculous to state that all customer service personnel in dubai are male, as in Dubai in particular, many-many women work in the hospitality, travel and tourism industry, which, i know is the same as in Armenia, as women predominantly work in this industry I have to disagree with you as the information u gave about serving male waiters is wrong, i have been to Armenia 7 times in the last 2.5 years and have seen many ladies serving in cafes and restaurants.

Customer service is another issue…they are bad in that domain…but 95% male waiters??? come on…

Regarding Dubai, It is ridiculous to state that all customer service personnel in dubai are male, as in Dubai in particular, many-many women work in the hospitality, travel and tourism industry, which, i know is the same as in Armenia, as women predominantly work in this industry

]]> By: Knarik http://blogian.hayastan.com/2007/08/26/customer-service-in-armenia/comment-page-1/#comment-637 Knarik Sat, 01 Sep 2007 17:37:11 +0000 http://blogian.hayastan.com/2007/08/26/customer-service-in-armenia/#comment-637 During a visit to Glendale, California, we went to an Armenian restaurant. We were the only customers. We waited for at least 15 minutes for the waitress (from Armenia) to stop what she was doing—arranging things… Finally, the cook (from Armenia) yelled to her in Armenian, "Take care of the customers!" Smacking her gum, she slowly walked to our table and took our order. With our meal, I requested "No ice, please," with my pop. She brought a glass full of ice with the can of pop. When I said, "Miss, I don't want ice," she glared at me as if I was bothering her. She dumped the glass full of ice on her serving tray, and then gave me the empty glass. We've had similar experiences in Armenia. Definitely a course in "customer service" is needed. During a visit to Glendale, California, we went to an Armenian restaurant. We were the only customers. We waited for at least 15 minutes for the waitress (from Armenia) to stop what she was doing—arranging things… Finally, the cook (from Armenia) yelled to her in Armenian, “Take care of the customers!” Smacking her gum, she slowly walked to our table and took our order. With our meal, I requested “No ice, please,” with my pop. She brought a glass full of ice with the can of pop. When I said, “Miss, I don’t want ice,” she glared at me as if I was bothering her. She dumped the glass full of ice on her serving tray, and then gave me the empty glass. We’ve had similar experiences in Armenia. Definitely a course in “customer service” is needed.

]]> By: Myrthe http://blogian.hayastan.com/2007/08/26/customer-service-in-armenia/comment-page-1/#comment-595 Myrthe Mon, 27 Aug 2007 06:53:50 +0000 http://blogian.hayastan.com/2007/08/26/customer-service-in-armenia/#comment-595 Women who work as a waitress are generally considered "easy to get" or "open to something else" and waitresse are looked down upon. This and the harassment following from this assumption is a very important reason why women don't want to work as waitresses. Obviously not everyone hold this assumption and this assumption doesn't go for waitresses in just any place. It is a completely ridiculous assumption (and many Armenians do agree with me), but it still exists. Women who work as a waitress are generally considered “easy to get” or “open to something else” and waitresse are looked down upon. This and the harassment following from this assumption is a very important reason why women don’t want to work as waitresses. Obviously not everyone hold this assumption and this assumption doesn’t go for waitresses in just any place. It is a completely ridiculous assumption (and many Armenians do agree with me), but it still exists.

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